SMS Notifications
Contact & Support
Submit a support request or opt in to receive automated operational IT status alerts and notifications from Tysonium.
Contact & Support
SMS Terms
- Message frequency varies based on task activity.
- Message and data rates may apply.
- Carriers are not liable for any delayed or undelivered messages.
- Reply STOP to opt out of future SMS notifications.
- Reply HELP for help or contact tyson@tysonium.com.
- Mobile opt-in data and consent are not shared with third parties for marketing or promotional purposes.
Message Purpose
Messages are used for operational IT notifications and system monitoring alerts, including notifications that a deployment script, server build, or project workflow has completed, requires input, or encountered an error.
Opt-In Flow
Users opt in publicly by visiting the Contact & Support form on our website at https://tysonium.com/sms.html. The user has the option to enter their mobile number and check an un-ticked consent box stating: "I agree to receive automated operational IT status alerts from Tysonium at this number. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help." This opt-in consent is completely voluntary and is not a required condition to submit the contact form or receive support. No mobile numbers are ever pre-populated or registered without this explicit, voluntary web consent. Full compliance terms are hosted at https://tysonium.com/terms.html and privacy disclosures at https://tysonium.com/privacy.html.
Example Messages
Tysonium: Your automated build completed successfully. Reply STOP to opt out.
Tysonium: Operational status update. A deployment task requires admin input. Reply HELP for help or STOP to opt out.
Tysonium: Alert - script build failed on server 3. Reply STOP to opt out.
Support
For questions about SMS notifications, contact tyson@tysonium.com.